/* ========================================
   BCP Asistente Virtual - Estilos Premium
   ======================================== */

/* ========================================
   Botón Flotante del Chat
   ======================================== */
.bcp-chat-widget {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 9999;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 12px;
}

.bcp-chat-btn {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background: var(--gradient-gold, linear-gradient(135deg, #a88a2f 0%, #c9a43e 50%, #dbb85a 100%));
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: 0 4px 20px rgba(201, 164, 62, 0.4), 0 0 0 0 rgba(201, 164, 62, 0.4);
    transition: all 0.3s ease;
    animation: bcpChatPulse 2.5s infinite;
    position: relative;
}

.bcp-chat-btn:hover {
    transform: scale(1.08);
    box-shadow: 0 6px 30px rgba(201, 164, 62, 0.5);
}

.bcp-chat-btn:active {
    transform: scale(0.95);
}

.bcp-chat-btn-icon,
.bcp-chat-btn-close {
    width: 100%;
    height: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--primary-dark, #0f2942);
    font-size: 26px;
}

.bcp-chat-btn-close {
    font-size: 22px;
}

@keyframes bcpChatPulse {
    0% {
        box-shadow: 0 4px 20px rgba(201, 164, 62, 0.4), 0 0 0 0 rgba(201, 164, 62, 0.4);
    }
    50% {
        box-shadow: 0 4px 25px rgba(201, 164, 62, 0.5), 0 0 0 14px rgba(201, 164, 62, 0);
    }
    100% {
        box-shadow: 0 4px 20px rgba(201, 164, 62, 0.4), 0 0 0 0 rgba(201, 164, 62, 0);
    }
}

/* ========================================
   Tooltip
   ======================================== */
.bcp-chat-tooltip {
    position: absolute;
    bottom: 76px;
    right: 0;
    background: var(--white, #ffffff);
    color: var(--dark-gray, #343a40);
    padding: 12px 18px;
    border-radius: 12px;
    font-size: 14px;
    font-weight: 500;
    white-space: nowrap;
    box-shadow: 0 4px 20px rgba(15, 41, 66, 0.15);
    opacity: 0;
    visibility: hidden;
    transform: translateY(10px);
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 10px;
    border: 1px solid rgba(15, 41, 66, 0.08);
}

.bcp-chat-tooltip.show {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.bcp-chat-tooltip::after {
    content: '';
    position: absolute;
    bottom: -7px;
    right: 24px;
    width: 14px;
    height: 14px;
    background: var(--white, #ffffff);
    transform: rotate(45deg);
    border-right: 1px solid rgba(15, 41, 66, 0.08);
    border-bottom: 1px solid rgba(15, 41, 66, 0.08);
}

.bcp-tooltip-close {
    background: none;
    border: none;
    color: var(--medium-gray, #6c757d);
    font-size: 18px;
    cursor: pointer;
    padding: 0;
    line-height: 1;
    transition: color 0.2s;
}

.bcp-tooltip-close:hover {
    color: var(--dark-gray, #343a40);
}

/* ========================================
   Ventana del Chat
   ======================================== */
.bcp-chat-window {
    position: fixed;
    bottom: 100px;
    right: 24px;
    width: 400px;
    height: 600px;
    max-height: calc(100vh - 130px);
    background: var(--white, #ffffff);
    border-radius: 20px;
    box-shadow: 0 12px 48px rgba(15, 41, 66, 0.2), 0 0 0 1px rgba(15, 41, 66, 0.06);
    display: flex;
    flex-direction: column;
    z-index: 9998;
    overflow: hidden;
    opacity: 0;
    visibility: hidden;
    transform: translateY(20px) scale(0.95);
    transition: all 0.35s cubic-bezier(0.4, 0, 0.2, 1);
}

.bcp-chat-window.open {
    opacity: 1;
    visibility: visible;
    transform: translateY(0) scale(1);
}

/* ========================================
   Header del Chat
   ======================================== */
.bcp-chat-header {
    background: linear-gradient(135deg, #0f2942 0%, #1e4a7a 100%);
    color: #ffffff;
    padding: 16px 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-shrink: 0;
    position: relative;
}

.bcp-chat-header::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, #a88a2f, #c9a43e, #dbb85a, #c9a43e, #a88a2f);
}

.bcp-chat-header-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.bcp-chat-avatar {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    overflow: hidden;
    border: 2px solid rgba(201, 164, 62, 0.5);
    position: relative;
    flex-shrink: 0;
}

.bcp-chat-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}

.bcp-chat-status-dot {
    position: absolute;
    bottom: 1px;
    right: 1px;
    width: 12px;
    height: 12px;
    background: #22c55e;
    border-radius: 50%;
    border: 2px solid #0f2942;
}

.bcp-chat-header-text h4 {
    font-family: var(--font-display, 'Montserrat', sans-serif);
    font-size: 1rem;
    font-weight: 700;
    margin: 0;
    letter-spacing: 0.3px;
}

.bcp-chat-status {
    font-size: 12px;
    opacity: 0.85;
    display: flex;
    align-items: center;
    gap: 4px;
}

.bcp-chat-header-actions {
    display: flex;
    gap: 6px;
}

.bcp-chat-action-btn {
    background: rgba(255, 255, 255, 0.12);
    border: none;
    color: #ffffff;
    width: 36px;
    height: 36px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    transition: all 0.2s ease;
}

.bcp-chat-action-btn:hover {
    background: rgba(255, 255, 255, 0.22);
    transform: scale(1.05);
}

.bcp-chat-whatsapp-btn:hover {
    background: #25D366;
}

/* ========================================
   Área de Mensajes
   ======================================== */
.bcp-chat-messages {
    flex: 1;
    padding: 20px 16px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 14px;
    background: #f4f6f9;
    scroll-behavior: smooth;
}

/* Scrollbar personalizado */
.bcp-chat-messages::-webkit-scrollbar {
    width: 5px;
}

.bcp-chat-messages::-webkit-scrollbar-track {
    background: transparent;
}

.bcp-chat-messages::-webkit-scrollbar-thumb {
    background: rgba(15, 41, 66, 0.2);
    border-radius: 10px;
}

.bcp-chat-messages::-webkit-scrollbar-thumb:hover {
    background: rgba(15, 41, 66, 0.35);
}

/* ========================================
   Mensajes
   ======================================== */
.bcp-msg {
    display: flex;
    gap: 8px;
    max-width: 88%;
    animation: bcpMsgFadeIn 0.35s ease;
}

@keyframes bcpMsgFadeIn {
    from {
        opacity: 0;
        transform: translateY(8px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.bcp-msg-user {
    align-self: flex-end;
    flex-direction: row-reverse;
}

.bcp-msg-bot {
    align-self: flex-start;
}

.bcp-msg-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    overflow: hidden;
    flex-shrink: 0;
    margin-top: 4px;
}

.bcp-msg-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}

.bcp-msg-bubble {
    padding: 12px 16px;
    border-radius: 16px;
    line-height: 1.55;
    font-size: 14px;
    position: relative;
    word-wrap: break-word;
    overflow-wrap: break-word;
}

.bcp-msg-user .bcp-msg-bubble {
    background: linear-gradient(135deg, #0f2942 0%, #1e4a7a 100%);
    color: #ffffff;
    border-bottom-right-radius: 4px;
    box-shadow: 0 2px 8px rgba(15, 41, 66, 0.15);
}

.bcp-msg-bot .bcp-msg-bubble {
    background: #ffffff;
    color: #343a40;
    border-bottom-left-radius: 4px;
    box-shadow: 0 1px 4px rgba(15, 41, 66, 0.08);
    border: 1px solid rgba(15, 41, 66, 0.06);
}

.bcp-msg-text {
    font-family: var(--font-primary, 'Inter', sans-serif);
}

.bcp-msg-text strong {
    font-weight: 600;
    color: #0f2942;
}

.bcp-msg-user .bcp-msg-text strong {
    color: #dbb85a;
}

.bcp-msg-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin-top: 10px;
    padding: 8px 14px;
    background: linear-gradient(135deg, #a88a2f 0%, #c9a43e 50%, #dbb85a 100%);
    color: #0f2942;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 700;
    text-decoration: none;
    transition: all 0.2s ease;
    box-shadow: 0 2px 8px rgba(201, 164, 62, 0.3);
}

.bcp-msg-link:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(201, 164, 62, 0.4);
}

.bcp-msg-link i {
    font-size: 10px;
}

.bcp-msg-time {
    font-size: 10px;
    opacity: 0.55;
    margin-top: 6px;
    text-align: right;
}

.bcp-msg-bot .bcp-msg-time {
    text-align: left;
}

/* ========================================
   Indicador de Escritura
   ======================================== */
.bcp-typing-dots {
    display: flex;
    align-items: center;
    gap: 5px;
    padding: 6px 4px;
}

.bcp-typing-dots span {
    width: 8px;
    height: 8px;
    background: #0f2942;
    border-radius: 50%;
    opacity: 0.4;
    animation: bcpTypingBounce 1.4s ease-in-out infinite;
}

.bcp-typing-dots span:nth-child(1) { animation-delay: 0s; }
.bcp-typing-dots span:nth-child(2) { animation-delay: 0.2s; }
.bcp-typing-dots span:nth-child(3) { animation-delay: 0.4s; }

@keyframes bcpTypingBounce {
    0%, 60%, 100% {
        transform: translateY(0);
        opacity: 0.4;
    }
    30% {
        transform: translateY(-6px);
        opacity: 1;
    }
}

/* ========================================
   Sugerencias
   ======================================== */
.bcp-chat-suggestions {
    padding: 0 16px;
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    max-height: 0;
    overflow: hidden;
    transition: all 0.3s ease;
    background: #f4f6f9;
}

.bcp-chat-suggestions:has(.bcp-suggestion-chip) {
    padding: 8px 16px 12px;
    max-height: 200px;
}

.bcp-suggestion-chip {
    background: #ffffff;
    color: #1e4a7a;
    border: 1.5px solid #1e4a7a;
    padding: 7px 14px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    font-family: var(--font-primary, 'Inter', sans-serif);
    white-space: nowrap;
}

.bcp-suggestion-chip:hover {
    background: #1e4a7a;
    color: #ffffff;
    transform: translateY(-1px);
    box-shadow: 0 2px 8px rgba(30, 74, 122, 0.25);
}

.bcp-suggestion-chip:active {
    transform: translateY(0);
}

/* ========================================
   Área de Input
   ======================================== */
.bcp-chat-input-area {
    background: #ffffff;
    padding: 12px 16px 10px;
    border-top: 1px solid #e9ecef;
    flex-shrink: 0;
}

.bcp-chat-input-container {
    display: flex;
    align-items: center;
    gap: 8px;
    background: #f4f6f9;
    border-radius: 24px;
    padding: 4px 4px 4px 16px;
    border: 2px solid #e9ecef;
    transition: border-color 0.2s ease;
}

.bcp-chat-input-container:focus-within {
    border-color: #1e4a7a;
}

.bcp-chat-input {
    flex: 1;
    border: none;
    background: transparent;
    font-size: 14px;
    font-family: var(--font-primary, 'Inter', sans-serif);
    color: #343a40;
    outline: none;
    padding: 8px 0;
}

.bcp-chat-input::placeholder {
    color: #6c757d;
}

.bcp-chat-send-btn {
    width: 40px;
    height: 40px;
    border: none;
    border-radius: 50%;
    background: linear-gradient(135deg, #a88a2f 0%, #c9a43e 50%, #dbb85a 100%);
    color: #0f2942;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    transition: all 0.2s ease;
    flex-shrink: 0;
    box-shadow: 0 2px 8px rgba(201, 164, 62, 0.3);
}

.bcp-chat-send-btn:hover {
    transform: scale(1.05);
    box-shadow: 0 3px 12px rgba(201, 164, 62, 0.4);
}

.bcp-chat-send-btn:active {
    transform: scale(0.95);
}

.bcp-chat-powered {
    text-align: center;
    font-size: 10px;
    color: #6c757d;
    margin-top: 8px;
    padding-bottom: 2px;
}

.bcp-chat-powered strong {
    color: #0f2942;
}

/* ========================================
   Responsive
   ======================================== */
@media (max-width: 480px) {
    .bcp-chat-window {
        width: calc(100vw - 16px);
        height: calc(100vh - 90px);
        max-height: calc(100vh - 90px);
        bottom: 82px;
        right: 8px;
        border-radius: 16px;
    }

    .bcp-chat-widget {
        bottom: 16px;
        right: 16px;
    }

    .bcp-chat-btn {
        width: 56px;
        height: 56px;
    }

    .bcp-chat-btn-icon,
    .bcp-chat-btn-close {
        font-size: 22px;
    }

    .bcp-chat-tooltip {
        display: none;
    }

    .bcp-chat-header {
        padding: 14px 16px;
    }

    .bcp-chat-messages {
        padding: 16px 12px;
    }

    .bcp-msg {
        max-width: 92%;
    }
}

@media (max-width: 768px) and (min-width: 481px) {
    .bcp-chat-window {
        width: 360px;
        height: 560px;
        bottom: 96px;
    }
}

/* ========================================
   Ocultar el chat-widget original de WhatsApp
   cuando el chatbot está activo
   ======================================== */
.chat-widget {
    display: none !important;
}